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Terms & Conditions

TERMS OF USE

These Terms of Use govern your use of www.KeahTrendz.com website. Please read these Terms carefully.

By accessing and using the Platforms, you agree that you have read, understood and accepted the Terms including any additional terms and conditions and any policies referenced herein, available on the Platforms or available by hyperlink. If you do not agree or fall within the Terms, please close this page and leave at once.

The Platforms may be used by persons of 18 years of age and corporate legal entities. Where applicable, these Terms shall be subject to country-specific provisions as set out herein.

Users below the age of 18 must obtain consent from parent(s) or legal guardian(s), who by accepting these Terms shall agree to take responsibility for your actions and any charges associated with your use of the Platforms and/or purchase of Goods. If you do not have consent from your parent(s) or legal guardian(s), you must stop using/accessing the Platforms immediately.

KeahTrendz reserves the right to change or modify these Terms (including our policies which are incorporated into these Terms) at any time. You are strongly recommended to read these Terms regularly. You will be deemed to have agreed to the amended Terms by your continued use of the Platforms following the date on which the amended Terms are posted.

WHAT KEAHTRENDZ DO

Through our platform, we help to build an online ordering platform for our customized clothing apparels foe men and women.  

HOW TO USE OUR PLATFORM

You will need to register for your account at www.KeahTrendz.com and obtain an account. In registering, the platform may ask you to provide your personal information including a valid email address, a mobile phone number and a unique password. To purchase an Order, depending on which payment method you opt for, you may need to provide us with your credit card details. Your unique password should not be shared with anyone and you agree to keep it secret at all times. You are solely responsible for keeping your password safe. Save for cases of fraud or abuse which are not your fault, you accept that all Orders placed under your KeahTrendz account are your sole responsibility.

KeahTrendz shall not be liable for Orders that encounter delivery issues due to incomplete, incorrect or missing information provided by you. You are obliged to provide information that is complete, accurate and truthful for the proper processing of the Order, including your delivery address and contact information.

If you wish to delete your KeahTrendz account, please send us an email requesting the same. We may restrict, suspend or terminate your KeahTrendz account and/or use of the Platforms, if we reasonably believe that:

Someone other than you is using your KeahTrendz account; or
Where you are suspected or discovered to have been involved in any activity or conduct that is in breach of these Terms, our policies and guidelines, or involved in activity or conduct which we deem in our sole discretion to be an abuse of the Platforms.

ACTIVITIES NOT ALLOWED 

The following is a non-exhaustive list of the types of conduct that are illegal or prohibited on the Platforms.

  • using the Platforms for any purpose in violation of local, province, or regional laws or or barangay ordinance;
  • posting any content that infringes the intellectual property rights, privacy rights, publicity rights, trade secret rights, or any other rights of any party;
  •  posting content that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity as determined by KeahTrendz in its sole discretion or pursuant to local community standards;
  • posting content that constitutes cyber-bullying, as determined by KeahTrendz in its sole discretion;
  • posting content that depicts any dangerous, prohibited drugs, life-threatening, or otherwise risky behavior;
  • posting telephone numbers, street addresses, or last names of any persons
  • posting anything that may be “spam,” as determined by KeahTrendz in its sole discretion;
  • impersonating another person when posting content;
  • harvesting or otherwise collecting information about others, including e-mail addresses, without their consent;
  • allowing any other person or entity to use your identification for posting or viewing comments;
TRADEMARK

All trademarks, logos, images, and service marks, including these Terms as displayed on the Platforms or in our marketing material, whether registered or unregistered, are the intellectual property of KeahTrendz and/or third parties who have authorised us with the use (collectively the “Trademarks”). You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify these Trademarks in any way without our prior express written consent. The use of KeahTrendz trademarks on any other website not approved by us is strictly prohibited. KeahTrendz will aggressively enforce its intellectual property rights to the fullest extent of the law, including criminal prosecution. KeahTrendz neither warrants nor represents that your use of materials displayed on the Platforms will not infringe rights of third parties not owned by or affiliated with KeahTrendz . Use of any materials on the Platforms is at your own risk.

ORDERS

When you place an Order with KeahTrendz, you will be asked to confirm your order by sending you a confirmation email containing the Order receipt. Where applicable, Orders will include delivery fees and any applicable tax.

Minimum Order Value – Some of our Vendors require a minimum order value (“MOV”) before an Order can be placed and delivered to you. Where an applicable Order fails to meet the MOV, you will have the option of paying the difference to meet the MOV or to add more Goods to your Order.

Special Instructions – KeahTrendz and the Vendor (as the case may be) reasonably endeavour to comply with your special instructions for an Order. However in some cases where this is not feasible, possible or commercially reasonable, KeahTrendz and/or the Vendor reserve the right to proceed to prepare the Order in accordance with standard operating procedures. Neither KeahTrendz nor the Vendor shall be responsible to replace or refund an Order which does not conform to special instructions provided by you.

Please note that your Order may be subject to additional terms and conditions provided by us.

You are required to provide the delivery address in order for the Platform to display the Vendors available in your delivery area.

Once you select a Vendor, you will be taken to that Vendor’s menu page for you to select and add your Goods to the cart.

PLACING ORDERS

To complete an Order, please follow the onscreen instructions after clicking ‘Checkout’. You may be required to provide additional details for us to complete your Order. You are required to review and confirm that all the information you provide, including the amounts, delivery details, personal details, payment information, and voucher codes (if applicable) is true, accurate and complete before you click “PLACE ORDER”. An Order is successfully placed when you receive an email confirmation containing your Order receipt from us.

CANCELLATION OF ORDERS

Please contact us immediately via our in-app customer support chat feature if you wish to cancel your Order after it has been placed. You have the right to cancel your Order provided a Vendor has not yet accepted your Order.

PAYMENTS

KeahTrendz only accepts online payment through Paypal. Payments via credit/debit cards will soon be available.

DELIVERY AND PICK-UP

You understand that our Vendors offer their Goods in specific delivery areas and our Vendors vary from delivery area to delivery area. By entering your delivery address on the Platforms, you will see the Vendors that we make available to you at that time. Delivery areas may expand, shrink or change depending on weather and traffic conditions and situations of force majeure.

DELIVERY TIME

KeahTrendz shall deliver your Order to the delivery address provided by You. You may choose for your Order to be scheduled for a specific time. A scheduled delivery time will be provided to you in your email confirmation but delivery times shall vary depending on factors that are not controlled by us (e.g. order quantity, distance, time of day (peak periods), weather conditions, traffic conditions, etc.). You can view the remaining delivery time of an Order when you click on ‘My orders’ on the Platforms. You acknowledge that the delivery time we provide is only an estimate and Orders may arrive earlier or later. To ensure that you do not miss a delivery of an Order, you should ensure that either you or someone is at the delivery location to receive the Order once an Order is placed. If your Order contains Alcohol or Tobacco (if applicable) and you or the recipient is or appears to be below the legal age, or fails to provide a valid proof of ID, KeahTrendz reserves the right not to deliver your Order to you.

FAILED DELIVERIES

In cases where we attempt to deliver an Order but we are unable to do so due to the reasons caused by you, including but not limited to:

  • no one was present or available to receive the Order; or
  • customer was uncontactable despite attempts to reach the customer via the phone number provided; or
  • lack of appropriate or sufficient access to deliver the Order successfully;
  • lack of a suitable or secure location to leave the Order; or
  • in the case of Restricted Goods, customer did not meet the statutory age requirements or delivery did not deem it safe or appropriate for the customer to receive the Restricted Goods.
 NO-SHOW CANCELLATION

 If you remain uncontactable or fail to receive the Order within ten (10) minutes from the time the Order arrives at your delivery address, KeahTrendz reserves the right to cancel the Order without refund or remedy to you.

 VOUCHERS, DISCOUNTS AND PROMOTIONS

 From time to time, KeahTrendz may run marketing and promotional campaigns which offer voucher codes, discounts, and other promotional offers to be used on the Platforms (“Vouchers”). Vouchers are subject to validity periods, redemption periods, and in certain cases, may only be used once.

Vouchers may not be valid when used in conjunction with other promotions, discounts or other vouchers. Additional terms and conditions may apply to Vouchers.

Unless otherwise stated, Vouchers can only be used on our Platforms.

Vouchers cannot be exchanged for cash.

KeahTrendz reserves the right to void, discontinue or reject the use of any Voucher without prior notice Individual restaurants terms & conditions apply

REPRESENTATIONS, WARRANTIES AND LIABILITIES

Representations and Warranties

You acknowledge and agree that the content on the Platforms are provided on an “as is” and “as available” basis, and that your use of or reliance upon the Platforms and any content, goods, products or services accessed or obtained thereby is at your sole risk and discretion. While KeahTrendz makes reasonable efforts to ensure the provision of the Platforms and the services we offer, are available at all times, we do not warrant or represent that the Platforms shall be provided in a manner which is secure, timely, uninterrupted, error-free, free of technical difficulties, defects or viruses. Please expect temporary interruptions of the Platform due to scheduled or regular system maintenance work, downtimes attributable to the internet or electronic communications or events of force majeure.

Limitation of Liability

To the extent permitted by law, KeahTrendz (which shall include its employees, directors, agents, representatives, affiliates and parent company) exclude all liability (whether arising in contract, in negligence or otherwise) for loss or damage which you or any third party may incur in connection with our Platforms, our services, and any website linked to our Platforms and any content or material posted on it. Your exclusive remedy with respect to your use of the Platforms is to discontinue your use of the Platforms. The KeahTrendz entities, their agents, representatives, and service providers shall not be liable for any indirect, special, incidental, consequential, or exemplary damages arising from your use of the Platforms or for any other claim related in any way to your use of the Platforms. These exclusions for indirect, special, consequential, and exemplary damages include, without limitation, damages for lost profits, lost data, loss of goodwill, work stoppage, work stoppage, computer failure, or malfunction, or any other commercial damages or losses, even if the KeahTrendz entities, their agents, representatives, and service providers have been advised of the possibility thereof and regardless of the legal or equitable theory upon which the claim is based. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, KeahTrendz , the KeahTrendz entities, its agents, representatives and service providers’ liability shall be limited to the extent permitted by law.

HOW TO CONTACT US


For customer support, you may reach out to us via email at [email protected]